PATIENT FEEDBACK
We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.
April 2026
98.65% of patients rated our services either 'very good' or 'good' . Comments include:
"Very empathetic doctor and didn’t feel rushed "
"Appointment on time, doctor professional and sympathetic."
"I was able to get a same day appointment and see a GP in person."
"Felt the doctor listened to my concerns and took it seriously. "
"Got through on phone quickly and got an appointment same day, Doctor was very thorough and helpful. "
"Staff and nurse Noelle are always polite and helpful. Always able to fix any problems I might have."
"Dr Muhamedd is very attentive and thorough and I feel considered. "
"Bibi was simply excellent. "
"Have been with the River Surgery for 23 Years. All the doctors, nurses and receptionists are friendly, helpful and professional. "
"Seen on time. Lovely nurse. All excellent care. "
"Dr Tanna listened to me in a holistic way and has tried to help. She is very caring and it makes a huge difference ."
"Doctor took the time to listen and explain, appointment at no time felt rushed ."
"I arranged for a call, when I got the call I was given an appointment, the doctor listened to what was wrong."
"The GP I saw was absolutely brilliant, very nice guy made me feel comfortable."
"Easy to talk to the pharmacist."
"Noelle is an excellent Nurse more like a doctor. Always makes sure her patients are checked on after the procedure too which is very unusual nowadays! I can’t commend her more for her kindness and empathy. 10/10"
"Didn’t have to wait long before I was seen."
Page last reviewed: 07 April 2026
Page created: 09 November 2023
Page created: 09 November 2023