PATIENT FEEDBACK
We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.
OCTOBER 2024
92% of patients rated our services either 'very good' or 'good' . Comments include:
"The receptionist are so polite and friendly always go above and beyond. Credit to the surgery."
"Staff and doctor is very competitive and friendly"
"The doctor was very informative. Took time and was compassionate about what I am going through. Has been very thorough with helping me "
"Appointment was on time, doctor was excellent and followed up with phone call."
"The doctor was very understanding and very helpful 👏 And because I'm a wheelchair user the doctor I saw had to come downstairs which was very helpful."
"Your pain support practitioner ( Shireen) was extremely professional and helped with my back problem incredibly well. Thank you very much Shireen."
"Good reception and as usual good in Noelle's safe hands."
"Dr Rizvi listened to my concerns and spent time talking through the report and using a diagram to explain. I was given adequate time during this consultation."
"Reception staff very helpful and kind. Doctor was very helpful and kind too. 100% and I do recommend this surgery. No complaints!"
"Dr Shaikh was kind, thorough and helpful."
"We were able to book appointment in advance at a time that suited us. Admin staff are always friendly and helpful. Dr Rizvi listened to my daughter’s concerns and offered advice and prescribed tablets. I felt that he was very good with my teenager and was very reassuring and kind."
"Nurse Nicky was lovely. Kind, empathic, thorough and professional."