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We will be operating normal working hours on Good Friday 10th April 2020 and Easter Monday 13th April 2020.


From April 1st 2020 our opening times will be 8am - 6.30pm Monday - Friday.



This is to mitigate any risk that potentially infected patients might book appointments online and attend the practice.

The NHS across Essex will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.

We have put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The Chief Medical Officer announced on Friday 13 March that the country has moved into the ‘Delay’ stage of the response to coronavirus (Covid-19).

The new advice issued by the Prime Minister is to stay at home for 14 days if one member of the household is affected and if you have either:

  • a high temperature (37.8C or above) or
  • a new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here.

Everyone is being reminded to follow Public Health England advice to:

  • always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
  • wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
  • avoid touching your eyes, nose and mouth with unwashed hands, and
  • avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here.

If you think you are a vulnerable patient and that you should have received a shielding letter or have received a letter and require further information or support, please visit: and follow the instructions.


We have had a new telephone system installed. Please note that ALL calls are now recorded for training and quality purposes.


From January 1st 2019 you will no longer be able to return your sharps bins to your local pharmacy. Epping Forest Council has arrangements in place for the disposal of used sharps bins, details of which can be found by clicking on the link below.

Epping Forest sharps bin disposal information


The West Essex Evening and Weekend GP service provided by HUC (Herts Urgent Care) offers additional, pre-booked appointments at convenient times to suit your needs.  

Please see the attached information or contact reception for details.

HUC Patient Information


Our next meeting is on Monday 15.06.2020 at 7.30pm at the surgery. All registered patients are welcome to attend.

Physiotherapy Self Referral

Patients can now find full details of how to complete the self-referral process for Physiotherapy on the EPUT website via the following link:


On this page it explains how patients can complete a Physiotherapy Self-Referral Form themselves and then email or post it to EPUT. Or, patient's can simply phone EPUT directly to discuss the self-referral process, if they would prefer to do so by calling: 01279 827404 (lines open 09:00 – 16:00 Monday to Friday).



Due to the new GDPR requirements, we are no longer be able to text you unless we have your explicit consent. Please call into the surgery to complete a consent form if you have not already done so. 


Please note that you cannot park on the single yellow lines in Rous Road and Hurst Road between the hours of 1 and 2pm. You may park there at any other time. Please also be aware that neighbouring Dene Road is now resident permit parking only. You may want to try and avoid these times when planning your visit to the surgery.


GPSTs Training Information


The River Surgery has been a GP training practice for several years. We are accredited by Health Education North Central and East London (HENCEL). We are a teaching practice affiliated with St Bartholomew's and The Royal London Medical School teaching a variety of undergraduate students. We take trainees from Redbridge Vocational Training Scheme.



Dr Aksogut is a GP trainer having achieved his Postgraduate Certificate in Teaching in Primary Care 2017. Dr Aksogut is also the West Essex CCG GP Educational Lead for Epping. He has also supported pharmacists to complete their prescribing course and is keen to promote multi professional learning.

Nurse Practitioner Noelle Garrett has completed the Postgraduate Certificate in Primary Care and has been accredited as a GP trainer. Noelle is actively involved in teaching and training especially focusing on long term conditions. Noelle is currently able to take GP trainees from Ilford Vocational Training Scheme.

The practice has a strong ethos for holistic general practice. Trainees are encouraged to become part of the team and learn a wide variety of clinical, leadership and administrative skills that are required for becoming an excellent GP in a rapidly changing environment.

The practice has taken Specialty trainees from ST1, 2 and 3 and is flexible to the different learning needs required. All members of the team are keen to teach and ensure trainees receive the best possible experience. All ST3s have passed the CSA exam on their first attempt.

Trainees have observed surgeries, joint clinics, protected tutorial time, simulated CSA exam, video consultation review, focussed time for preparation skills for QIP and E-portfolio assessments as well as a varied and thorough induction. Attendance at the VTS residential and half days are ensured.

Our trainees have their own consulting rooms and the practice has its own car park. As a small practice we pride ourselves on patient care and going the extra mile; however provide all the services and experience one would expect from a larger practice.

If you are interested in joining us for GP specialist training please do get in touch to arrange a visit.


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