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Noticeboard

NEW PHONE SYSTEM

We have had a new telephone system installed. Please note that ALL calls are now recorded for training and quality purposes.

SHARPS BIN DISPOSAL

From January 1st 2019 you will no longer be able to return your sharps bins to your local pharmacy. Epping Forest Council has arrangements in place for the disposal of used sharps bins, details of which can be found by clicking on the link below.

Epping Forest sharps bin disposal information

EVENING AND WEEKEND GP APPOINTMENTS

The West Essex Evening and Weekend GP service provided by HUC (Herts Urgent Care) offers additional, pre-booked appointments at convenient times to suit your needs.  

Please see the attached information or contact reception for details.

HUC Patient Information

PATIENT PARTICIPATION GROUP MEETING

Our next meeting is on Monday 02.12.19 7.30pm at the surgery. All registered patients are welcome to attend.

Physiotherapy Self Referral

Patients can now find full details of how to complete the self-referral process for Physiotherapy on the EPUT website via the following link:

 

https://eput.nhs.uk/our-services/essex/west-essex-community-health-services/adults/rehabilitation/musculo-skeletal-physiotherapy/physiotherapy-self-referral-form/

 

On this page it explains how patients can complete a Physiotherapy Self-Referral Form themselves and then email or post it to EPUT. Or, patient's can simply phone EPUT directly to discuss the self-referral process, if they would prefer to do so by calling: 01279 827404 (lines open 09:00 – 16:00 Monday to Friday).

 

TEXT MESSAGES

Due to the new GDPR requirements, we are no longer be able to text you unless we have your explicit consent. Please call into the surgery to complete a consent form if you have not already done so. 

PARKING RESTRICTIONS

Please note that you cannot park on the single yellow lines in Rous Road and Hurst Road between the hours of 1 and 2pm. You may park there at any other time. Please also be aware that neighbouring Dene Road is now resident permit parking only. You may want to try and avoid these times when planning your visit to the surgery.

 

Repeat Prescriptions

Repeat Prescriptions must be requested in writing:

  • Using the slip on the right hand side of your prescription or via a letter to the surgery. You may drop this in by hand to the surgery, post it to us (remember to enclose a SAE if you would like it returned by post),
  • Fax the request to us on 020 8559 0269 or
  • Via our online facility. Please visit the surgery with photographic proof of identity and a receptionist will be able to provide you with your personal username and password.

Please note, requests for repeat medication made via our email address will no longer be accepted.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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